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APRIL lifts travel assistance in ski adventures to new elevations
October 1, 2013
(MIAMI, Fla.) – Snow sport aficionados can stress-less when they book their next luxury
getaway with Alpine Adventures. The premier ski resort retailer has partnered with APRIL Travel Protection, a
unique and customer-friendly travel insurance service and online portal, offering a variety of commonly
uncovered benefits to insured adventure-minded travelers.
Trip cancellation, trip delay and emergency medical benefit compensation are all included in APRIL policies
purchased with Alpine Adventures. Should the unexpected happen while skiing, snowboarding, snowshoeing,
snowmobiling or dog sledding (among many other adventure activities), with one touch, APRIL will manage
all the details, including language translation and coordinating reimbursements. In addition, APRIL’s
concierge services are included – Book a dinner reservation or extend your trip with one phone call between
the lift and another run. Interested travelers can plan a trip including APRIL coverage online or through an
Alpine Adventures Vacation Specialist.
“Traditionally, adventure travel is excluded from many travel insurance policies. Alpine Adventures provides
a variety of top-notch adventure travel throughout the world, and we are excited about a partnership that
affords ski-lovers another benefit to their luxury vacation,” says Jason Schreier, vice president, APRIL Travel
APRIL Travel Protection, part of the international April Group with roots in Europe and Latin America,
launched its unique and customer-friendly travel insurance service and online portal in the United States in
early 2013. Part insurance, part assistance, APRIL is ideal for today’s busy international traveler. Designed for
the 21st Century, APRIL compacts 25 years of global experience into one insurer as easy to use and access as
your personal phone.
For over 25 years APRIL has assisted global travelers with Stress Less benefits ranging from cashless
emergency medical support, to trip interruption and beyond. Most expenses are instantly adjudicated and
paid for by April, thus allowing the policyholder to avoid going through the claims reimbursement process.
U.S.-based travelers leaving the country or traveling domestically, now have a modern, cost-effective and
consumer-friendly travel partner.
Should the unexpected happen, APRIL customers can go home to focus on scrapbooks, not reimbursement
claims. During an unforeseen crisis while at sea, APRIL will coordinate the solution and be there every step of
the way: finding the doctor, interpreting if necessary, managing paper work, rebooking tickets and more.
APRIL customer service is accessible via phone, email, live chat or Skype. Wherever you are in the world, with
one contact, APRIL provides access to 25 years of experience and its own global network in more than 100
“In all our years of creating memorable travel adventures, we have always encouraged our clients to include
travel insurance,” said Alpine Adventures President, Rick Reichsfeld. “I and my staff of vacation consultants
are avid travelers ourselves, so we know first-hand how the unexpected can occur. As our destinations have
expanded from the snowy slopes of Europe and the Americas to the whitewater rafting in Costa Rica, the
sights and cities of Thailand, and the wild animal reserves in beautiful Africa, we have increased our
appreciation of the importance of insuring against any loss while traveling.”
Changing the Image of Insurance
With most travel insurance, it’s just that: insurance and a hope that the customer won’t need to make a
claim on the policy. APRIL is different. At the cornerstone of unparalleled customer service is helping
travelers face the unexpected, but the travel protection also offers an extreme level of travel assistance for
all the things APRIL gets directly involved with to make a trip run smoother. From lost bags, to delayed flights,
to reservations at the best local restaurant, APRIL is one touch away and ready to help. APRIL’s
comprehensive services are just that, comprehensive.
Just like many other facets of our fast-paced world, APRIL has caught up with its one touch travel assistance.
Purchase a protection plan that meets your travel needs while booking your cruise. APRIL’s plans span
individuals and families; and provide customers the opportunity to take a 14-day Free Look period to decide
if the policy fits their needs. While out at sea or in-port, connect with live assistance via Skype, Live Chat,
email or phone. Within seconds, 365/24/7, someone who speaks your native tongue is there to help manage
the unexpected or assist in the most mundane of concierge tasks. Stress Less with APRIL.